Using the experiences of disabled people to create a better service for everyone

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

sandwich board saying Awesome, less awesome

Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone

Disability Inclusion vs Disability Awareness Training

Esi HardyAttitudes, Business, Employees, Inclusion, TrainingLeave a Comment

Surrey Police session

The Definition When researching disability training, you may have come across different organisations describing their training as either inclusion or awareness. This may, on the surface, seem no more than a choice of language. For some trainers it may be true. It can often be easy to overlap disability inclusion training with disability awareness training. However, the similarities that I… Continue Reading Disability Inclusion vs Disability Awareness Training

Inclusive Design – Designing For All

Esi HardyAccessibility, Business, Customers, Inclusion, Purple PoundLeave a Comment

Blog Title

Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often it has turned out to be inaccessible. With modern technology moving at the rate it is, we should be assuming that accessibility and inclusion in service/product design is a no brainer, but this is not… Continue Reading Inclusive Design – Designing For All

A Culture of Diversity

Esi HardyAttitudes, Business, Communication, Employees, InclusionLeave a Comment

clown fish and sea horses swimming with sharks

Recruit for Diversity Whether a one man band or a business employing millions, it is imperative that there is a culture that builds on the strengths of employees. As is in all organisations a diverse workforce is the best and only way to achieve this for certain. This is because a diverse workforce can utilise the experiences of everyone from… Continue Reading A Culture of Diversity

Does Your Business Really Need to be Accessible?

Esi HardyAccessibility, Attitudes, Business, Communication, Customers, Employees, Inclusion, Purple Pound, TrainingLeave a Comment

Blog title over image of tablet, coloured stickies and laptop

Well, the short answer is: Yes! Absolutely. Without a doubt Every single business in every single sector needs to be inclusive of disabled people: Disabled people as customers, disabled people as employees, disabled people as suppliers, disabled people as partners. The list goes on and on. By now, if you have read more than one of Celebrating Disability’s blogs, you… Continue Reading Does Your Business Really Need to be Accessible?

The Advantages of Using a Disability Mediator

Ryan ComptonBusiness, Communication, Employees, Guest BloggersLeave a Comment

The Advantages of Using a Disability Mediator

There are many advantages in using a disability mediator to help you resolve conflict. This can arise in family, community or in the working environment and it is particularly beneficial if you feel too intimidated to speak out and make your voice heard. Where the family conflict is about separation, divorce, finances or arrangements for children you would need to… Continue Reading The Advantages of Using a Disability Mediator

Disability Equality – The Overlooked Essential for Any Business

Esi HardyBusiness, Communication, Customers, Employees, Inclusion, Purple Pound, RecruitmentLeave a Comment

Disability Equality - The Overlooked Essential for Any Business

It costs to overlook disability Along with the other supplier processes that you need such as HR, Business Development and Sales, Disability Equality is an essential. A lot of people think that disability equality and inclusion is “a nice to have but not an imperative”. I’m going to tell you why this statement is wrong. Human Resources   The HR process is… Continue Reading Disability Equality – The Overlooked Essential for Any Business

Communication in the workplace for disabled people

Ryan ComptonBusiness, Communication, Employees, Guest Bloggers, InclusionLeave a Comment

Kermit the Frog talking on the phone

Disabled employees do not want to be treated ‘differently’ to others. However, if other members of the team do not understand how best to communicate or an employee with a disability feels inhibited in communicating his or her needs, problems can arise. There are several ways in which an employee with a disability can be supported to provide a solution.… Continue Reading Communication in the workplace for disabled people

The Value of Inclusion

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple PoundLeave a Comment

Price tag with value equalling priceless

My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same.  As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone.  As a result, I had to be grateful when the… Continue Reading The Value of Inclusion

The Thought That Businesses Dare Not Speak

Esi HardyAttitudes, Business, Communication, Customers, Employees, Inclusion, Purple Pound2 Comments

girl with mouth sealed shut

Background I received an email the other day from a person I met at an exhibition. We had been talking about the importance of web accessibility and tone of voice used to attract disabled customers to a website and fundamentally, to a business. This person was interested in commissioning services of Celebrating Disability to advise on the overall accessibility and… Continue Reading The Thought That Businesses Dare Not Speak