Inclusive Design – Designing For All

Esi HardyAccessibility, Business, Customers, Inclusion, Purple PoundLeave a Comment

Blog Title

Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often it has turned out to be inaccessible. With modern technology moving at the rate it is, we should be assuming that accessibility and inclusion in service/product design is a no brainer, but this is not… Continue Reading Inclusive Design – Designing For All

Does Your Business Really Need to be Accessible?

Esi HardyAccessibility, Attitudes, Business, Communication, Customers, Employees, Inclusion, Purple Pound, TrainingLeave a Comment

Blog title over image of tablet, coloured stickies and laptop

Well, the short answer is: Yes! Absolutely. Without a doubt Every single business in every single sector needs to be inclusive of disabled people: Disabled people as customers, disabled people as employees, disabled people as suppliers, disabled people as partners. The list goes on and on. By now, if you have read more than one of Celebrating Disability’s blogs, you… Continue Reading Does Your Business Really Need to be Accessible?

Not Another Wheelchair User!

Esi HardyAccessibility, Attitudes, Customers, Inclusion, Purple PoundLeave a Comment

Not Another Wheelchair User

The Situation As a wheelchair user and a non-driver, I rely heavily on the train service to maintain relative independence.  I consciously chose to live in an area that was not only on a train line but central to stations that would connect me to a large part of the country.  Over the years, I have found that the service… Continue Reading Not Another Wheelchair User!

Disability Equality – The Overlooked Essential for Any Business

Esi HardyBusiness, Communication, Customers, Employees, Inclusion, Purple Pound, RecruitmentLeave a Comment

Disability Equality - The Overlooked Essential for Any Business

It costs to overlook disability Along with the other supplier processes that you need such as HR, Business Development and Sales, Disability Equality is an essential. A lot of people think that disability equality and inclusion is “a nice to have but not an imperative”. I’m going to tell you why this statement is wrong. Human Resources   The HR process is… Continue Reading Disability Equality – The Overlooked Essential for Any Business

Accessible toilets – getting it right for your customers

Esi HardyAccessibility, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

large accessible toilet

Accessible toilets are not only about extra space For many of us who are disabled, the availability and accessibility of public toilets present a daily barrier. You will have heard about the ever growing popularity of Changing Places: a Changing Place is an evolution of an accessible toilet. A place where there are facilities within to support somebody who needs… Continue Reading Accessible toilets – getting it right for your customers

The Value of Inclusion

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple PoundLeave a Comment

Price tag with value equalling priceless

My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same.  As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone.  As a result, I had to be grateful when the… Continue Reading The Value of Inclusion

The Thought That Businesses Dare Not Speak

Esi HardyAttitudes, Business, Communication, Customers, Employees, Inclusion, Purple Pound2 Comments

girl with mouth sealed shut

Background I received an email the other day from a person I met at an exhibition. We had been talking about the importance of web accessibility and tone of voice used to attract disabled customers to a website and fundamentally, to a business. This person was interested in commissioning services of Celebrating Disability to advise on the overall accessibility and… Continue Reading The Thought That Businesses Dare Not Speak

Disabled person vs. person with… The debate continues

Esi HardyAttitudes, Communication, Customers, Employees, Inclusion, LanguageLeave a Comment

sticks and stones

The Context Over the last few months and throughout my career, there have been many conversations about whether the term “disabled people” should be utilised over the term “people with disabilities”. Whilst this is a personal choice, most people don’t fully appreciate the differentiation between the two. They therefore believe that it is just a turn of phrase and supports… Continue Reading Disabled person vs. person with… The debate continues

Can I Spend Money With You?

Esi HardyAccessibility, Attitudes, Customers, Purple Pound3 Comments

Smiling shop assistant

The spending power of disabled people is over £250 billion per annum. However many businesses do not understand how to attract disabled people and support them to buy their products. Because of this, the majority of the Purple Pound (the disability spending power) can be spent with a minority of businesses. Due to a lack of disability equality training and… Continue Reading Can I Spend Money With You?

A Graduation on Crutches

Caroline SkinnerAccessibility, Attitudes, Customers, Guest Bloggers, Purple PoundLeave a Comment

2015 Graduation Cap

My Daughter’s Graduation I attended my daughter’s graduation at a Midlands University in July this year and  was impressed by the ceremony and the speakers etc but was completely unprepared for the feelings of sadness and frustration generated by the attitudes of staff and lack of useful facilities for my daughter,  who found herself  temporarily disabled and on crutches after… Continue Reading A Graduation on Crutches