Where My Journey Begins…. I recently attended an event in London. The details about where the event was held were quite sketchy. Once I arrived at the event, I realised that this was because the event was internal and therefore probably didn’t need to be more specific. I arrived at the place where the event was held to be told that it… Continue Reading An Unexpected Trip
Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone
Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often it has turned out to be inaccessible. With modern technology moving at the rate it is, we should be assuming that accessibility and inclusion in service/product design is a no brainer, but this is not… Continue Reading Inclusive Design – Designing For All
Well, the short answer is: Yes! Absolutely. Without a doubt Every single business in every single sector needs to be inclusive of disabled people: Disabled people as customers, disabled people as employees, disabled people as suppliers, disabled people as partners. The list goes on and on. By now, if you have read more than one of Celebrating Disability’s blogs, you… Continue Reading Does Your Business Really Need to be Accessible?
The Situation As a wheelchair user and a non-driver, I rely heavily on the train service to maintain relative independence. I consciously chose to live in an area that was not only on a train line but central to stations that would connect me to a large part of the country. Over the years, I have found that the service… Continue Reading Not Another Wheelchair User!
It costs to overlook disability Along with the other supplier processes that you need such as HR, Business Development and Sales, Disability Equality is an essential. A lot of people think that disability equality and inclusion is “a nice to have but not an imperative”. I’m going to tell you why this statement is wrong. Human Resources The HR process is… Continue Reading Disability Equality – The Overlooked Essential for Any Business
Accessible toilets are not only about extra space For many of us who are disabled, the availability and accessibility of public toilets present a daily barrier. You will have heard about the ever growing popularity of Changing Places: a Changing Place is an evolution of an accessible toilet. A place where there are facilities within to support somebody who needs… Continue Reading Accessible toilets – getting it right for your customers
My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same. As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone. As a result, I had to be grateful when the… Continue Reading The Value of Inclusion
Background I received an email the other day from a person I met at an exhibition. We had been talking about the importance of web accessibility and tone of voice used to attract disabled customers to a website and fundamentally, to a business. This person was interested in commissioning services of Celebrating Disability to advise on the overall accessibility and… Continue Reading The Thought That Businesses Dare Not Speak
The Context Over the last few months and throughout my career, there have been many conversations about whether the term “disabled people” should be utilised over the term “people with disabilities”. Whilst this is a personal choice, most people don’t fully appreciate the differentiation between the two. They therefore believe that it is just a turn of phrase and supports… Continue Reading Disabled person vs. person with… The debate continues
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