Using the experiences of disabled people to create a better service for everyone

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

sandwich board saying Awesome, less awesome

Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone

Not Another Wheelchair User!

Esi HardyAccessibility, Attitudes, Customers, Inclusion, Purple PoundLeave a Comment

Not Another Wheelchair User

The Situation As a wheelchair user and a non-driver, I rely heavily on the train service to maintain relative independence.  I consciously chose to live in an area that was not only on a train line but central to stations that would connect me to a large part of the country.  Over the years, I have found that the service… Continue Reading Not Another Wheelchair User!

The Value of Inclusion

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple PoundLeave a Comment

Price tag with value equalling priceless

My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same.  As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone.  As a result, I had to be grateful when the… Continue Reading The Value of Inclusion

Is the Best Person Getting The Role?

Esi HardyBusiness, Communication, Employees, RecruitmentLeave a Comment

Superhero posing gallantly

At networking meetings, events and workshops, people ask me about how to make a recruitment process accessible. The dos and don’ts and the application process. I think sometimes these processes can sound a lot more complicated than they actually are. The word “Disability” can prohibit people from thinking outside the box. But a disabled applicant is an applicant like any other.… Continue Reading Is the Best Person Getting The Role?

A Graduation on Crutches

Caroline SkinnerAccessibility, Attitudes, Customers, Guest Bloggers, Purple PoundLeave a Comment

2015 Graduation Cap

My Daughter’s Graduation I attended my daughter’s graduation at a Midlands University in July this year and  was impressed by the ceremony and the speakers etc but was completely unprepared for the feelings of sadness and frustration generated by the attitudes of staff and lack of useful facilities for my daughter,  who found herself  temporarily disabled and on crutches after… Continue Reading A Graduation on Crutches

Flexible Working – Thinking Outside The Box

Esi HardyAccessibility, Attitudes, Business, Communication, Employees, InclusionLeave a Comment

Business women bending backwards whilst typing on laptop

The Business Case Many employers and managers miss out on having a diverse and experienced workforce because they don’t understand the potential benefits that come from hiring a part-time employee or one with a flexible working pattern.   These are just a few of the comments that can be heard when people are talking about part-time employees and workers. Many… Continue Reading Flexible Working – Thinking Outside The Box

Disability Inequality in the Workplace

Esi HardyAttitudes, Business, Employees, InclusionLeave a Comment

Goldfish staring at black fish

Background Over the years I have consulted on, written and implemented policies that support personalisation and disability equality. I have, alongside colleagues with like minded ideals, delivered training, written workbooks and  created documents that support change to build a positive workforce that actively encourages and supports disabled people. And yet, disability inequality in the workplace is still rife. Since starting… Continue Reading Disability Inequality in the Workplace

So Brave

Esi HardyAttitudes, Communication, Inclusion, LanguageLeave a Comment

Wheelchair wheels on cobbled stones

There’s no getting away from the language used to describe disabled people. Before you read any further, have a think about the language that springs to your mind when thinking about disability. What did you come up with? There are the words to describe the person: disabled, person with disability, wheelchair user, wheelchair bound, mentally ill. There are words to… Continue Reading So Brave

So what’s Celebrating Disability all about?

Esi HardyAttitudes, Business, Customers, NewsLeave a Comment

So what's Celebrating Disability all about

A couple of events recently have got me thinking; A speaker confessed to a room that when uploading his profile on dating sites that he wrote about his bipolar first to get the “sympathy vote”. The second event that disturbed my peaceful mind happened just the other day in a department shop when I approached a sales assistant in my… Continue Reading So what’s Celebrating Disability all about?