The Insidious Result of Language

Esi HardyAttitudes, Business, Communication, Inclusion, Language, TrainingLeave a Comment

The Insidious Result of Language

Language surrounding disability has always been a minefield To me, I have always been baffled over the complexity of what people make language to be. When working in the disability charity sector, I was constantly perplexed by the terms that were used to describe disabled people and the help and support that they received. One of the hardest things is… Continue Reading The Insidious Result of Language

I Need Coffee

Esi HardyBusiness, Inclusion, TrainingLeave a Comment

Full coffee cup through coffee bean heart rate

I work best in the morning. Many people say that.  I think it’s natural because that’s when we have our caffeine. But I have a slight issue at the moment. I can’t have coffee in the morning and go out straight afterwards. Why? I’m about to explain.  Up until last year, I had Personal Assistants. Personal Assistants (PAs) supported me with my… Continue Reading I Need Coffee

Using the experiences of disabled people to create a better service for everyone

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

sandwich board saying Awesome, less awesome

Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone

Inclusive Design – Designing For All

Esi HardyAccessibility, Business, Customers, Inclusion, Purple PoundLeave a Comment

Blog Title

Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often it has turned out to be inaccessible. With modern technology moving at the rate it is, we should be assuming that accessibility and inclusion in service/product design is a no brainer, but this is not… Continue Reading Inclusive Design – Designing For All

Not Another Wheelchair User!

Esi HardyAccessibility, Attitudes, Customers, Inclusion, Purple PoundLeave a Comment

Not Another Wheelchair User

The Situation As a wheelchair user and a non-driver, I rely heavily on the train service to maintain relative independence.  I consciously chose to live in an area that was not only on a train line but central to stations that would connect me to a large part of the country.  Over the years, I have found that the service… Continue Reading Not Another Wheelchair User!

The Value of Inclusion

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple PoundLeave a Comment

Price tag with value equalling priceless

My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same.  As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone.  As a result, I had to be grateful when the… Continue Reading The Value of Inclusion

Great Talk TED. A Collection of Esi’s Favourite TED Talks

Esi HardyAccessibility, Attitudes, Communication, Inclusion, Language, Purple PoundLeave a Comment

Wheelchair users about to kiss

5 talks sharing 1 theme: Disability. Can disability positively impact business and society? Each talk is between 10 and 20 minutes in length so you may like to  split them up.  One a day should get you through the week. Michele L. Sullivan Asking for help is a strength not a weakness. The power in asking for help from strangers. Maysoon Zayid I’ve… Continue Reading Great Talk TED. A Collection of Esi’s Favourite TED Talks

The Thought That Businesses Dare Not Speak

Esi HardyAccessibility, Attitudes, Business, Communication, Customers, Inclusion, LanguageLeave a Comment

girl with mouth sealed shut

Background I received an email the other day from a person I met at an exhibition.  We had been talking about the importance of web accessibility and tone of voice used to attract disabled customers to a website and fundamentally, to a business.  This person was interested in commissioning services of Celebrating Disability to advise on the overall accessibility and… Continue Reading The Thought That Businesses Dare Not Speak

Disabled person vs. person with… The debate continues

Esi HardyAttitudes, Communication, Customers, Employees, Inclusion, LanguageLeave a Comment

sticks and stones

The Context Over the last few months and throughout my career, there have been many conversations about whether the term “disabled people” should be utilised over the term “people with disabilities”. Whilst this is a personal choice, most people don’t fully appreciate the differentiation between the two. They therefore believe that it is just a turn of phrase and supports… Continue Reading Disabled person vs. person with… The debate continues

Ensuring your Christmas Party is Inclusive for All

Esi HardyAccessibility, Business, Employees, Inclusion, Purple PoundLeave a Comment

A christmas tree decorated white

Yes I know… it’s only October and I’m already dropping the “C” word. Believe me – I’m not happy.  There’s a good reason though and as December is fast approaching, the shops are beginning to stock Christmas Trees and stockings and the bars and restaurants are advertising bookings for Christmas parties, it’s a perfect time to offer you some hints… Continue Reading Ensuring your Christmas Party is Inclusive for All