Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone
Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often it has turned out to be inaccessible. With modern technology moving at the rate it is, we should be assuming that accessibility and inclusion in service/product design is a no brainer, but this is not… Continue Reading Inclusive Design – Designing For All
Well, the short answer is: Yes! Absolutely. Without a doubt Every single business in every single sector needs to be inclusive of disabled people: Disabled people as customers, disabled people as employees, disabled people as suppliers, disabled people as partners. The list goes on and on. By now, if you have read more than one of Celebrating Disability’s blogs, you… Continue Reading Does Your Business Really Need to be Accessible?
It costs to overlook disability Along with the other supplier processes that you need such as HR, Business Development and Sales, Disability Equality is an essential. A lot of people think that disability equality and inclusion is “a nice to have but not an imperative”. I’m going to tell you why this statement is wrong. Human Resources The HR process is… Continue Reading Disability Equality – The Overlooked Essential for Any Business
Accessible toilets are not only about extra space For many of us who are disabled, the availability and accessibility of public toilets present a daily barrier. You will have heard about the ever growing popularity of Changing Places: a Changing Place is an evolution of an accessible toilet. A place where there are facilities within to support somebody who needs… Continue Reading Accessible toilets – getting it right for your customers
My journey to equality Over the years, my personal opinions of disability have changed and developed as I, along with my experiences have done the same. As a teenager, I believed and adhered to the medical model of disability; believing that disability was the problem of mine and mine alone. As a result, I had to be grateful when the… Continue Reading The Value of Inclusion
Background I received an email the other day from a person I met at an exhibition. We had been talking about the importance of web accessibility and tone of voice used to attract disabled customers to a website and fundamentally, to a business. This person was interested in commissioning services of Celebrating Disability to advise on the overall accessibility and… Continue Reading The Thought That Businesses Dare Not Speak
The spending power of disabled people is over £250 billion per annum. However many businesses do not understand how to attract disabled people and support them to buy their products. Because of this, the majority of the Purple Pound (the disability spending power) can be spent with a minority of businesses. Due to a lack of disability equality training and… Continue Reading Can I Spend Money With You?