I Need Coffee

Esi HardyBusiness, Inclusion, TrainingLeave a Comment

Full coffee cup through coffee bean heart rate

I work best in the morning. Many people say that.  I think it’s natural because that’s when we have our caffeine. But I have a slight issue at the moment. I can’t have coffee in the morning and go out straight afterwards. Why? I’m about to explain.  Up until last year, I had Personal Assistants. Personal Assistants (PAs) supported me with my… Continue Reading I Need Coffee

Using the experiences of disabled people to create a better service for everyone

Esi HardyAccessibility, Attitudes, Business, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

sandwich board saying Awesome, less awesome

Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a disabled person was obviously not consulted when this was designed”. It’s so frustrating. It’s not only me who thinks this, just listen to the podcast. When I ask my interviewees what their biggest barrier to… Continue Reading Using the experiences of disabled people to create a better service for everyone

Disability Inclusion vs Disability Awareness Training

Esi HardyAttitudes, Business, Employees, Inclusion, TrainingLeave a Comment

Surrey Police session

The Definition When researching disability training, you may have come across different organisations describing their training as either inclusion or awareness. This may, on the surface, seem no more than a choice of language. For some trainers it may be true. It can often be easy to overlap disability inclusion training with disability awareness training. However, the similarities that I… Continue Reading Disability Inclusion vs Disability Awareness Training

Attracting Disabled Candidates

Esi HardyAccessibility, Attitudes, Communication, Inclusion, Language, RecruitmentLeave a Comment

Neon sign on building We're Hiring

The Right Candidate When recruiting for a role, whether that role is paid or voluntary, full-time or part-time, you always want to make sure that you’re getting as much value for money as possible. You want to recruit somebody that will do the job to the best of their ability and support you to grow your project/business in the direction… Continue Reading Attracting Disabled Candidates

Accessible toilets – getting it right for your customers

Esi HardyAccessibility, Customers, Inclusion, Purple Pound, TrainingLeave a Comment

large accessible toilet

Accessible toilets are not only about extra space For many of us who are disabled, the availability and accessibility of public toilets present a daily barrier. You will have heard about the ever growing popularity of Changing Places: a Changing Place is an evolution of an accessible toilet. A place where there are facilities within to support somebody who needs… Continue Reading Accessible toilets – getting it right for your customers

Can I Spend Money With You?

Esi HardyAccessibility, Business, Customers, InclusionLeave a Comment

Smiling shop assistant

The spending power of disabled people is over £250 billion per annum. However many businesses do not understand how to attract disabled people and support them to buy their products. Because of this, the majority of the Purple Pound (the disability spending power) can be spent with a minority of businesses. Due to a lack of disability equality training and… Continue Reading Can I Spend Money With You?

Celebrating Disability Training Style

Esi HardyBusiness, Communication, News, TrainingLeave a Comment

people at a Celebrating Disability training session

I’ve spoken to and witnessed many training styles over the years. Being a participant in training and seminar events has opened my eyes to different styles and models that a trainer can use to deliver a message to the people in the room. As a self confessed impatient person, I need constant stimulation from the people around me to keep… Continue Reading Celebrating Disability Training Style